Code of Ethics

- To maintain the highest standards of hospitality, service, cleanliness and safety;
- To consistently give value at a fair price; to ensure that no guest, or potential guest is discriminated against on account of race, gender, ethnic or social origin, colour, sexual orientation, age, disability, religion, political persuasion, conscience, belief, culture or language.
- To avoid untruthful or misleading statements in publicity and/or advertising;
- To conduct myself in such a manner so as to bring credit to Pietermaritzburg and to the tourism industry at large and
- To respect the constitution of South Africa and comply with all relevant national, provincial and local legislation
- To provide useful information to travellers about Pietermaritzburg and local attractions, restaurants and travel routes thereby promoting the local economy.